Image: iStock New technologies are raising consumer expectations when it comes to customer service, and companies will pay the price if they don’t respond — just ask Comcast. The company was very publicly called out last year for failing to deliver on its promised internet speeds by a customer equipped with a Raspberry Pi and […]
What new technologies will improve customer service? Read More »
Tweet Share In the last six months, every major tech company has unveiled its vision for the future of computing. And funnily enough, they’re all saying the same thing: in the future, we’re going to talk to our computers — and they’re going to answer back. Microsoft calls it “conversation as a platform.” Google says
Shout at the devil: the confusing world of talking to computers Read More »
Several systems engineers and computer-human behaviorists have been trying to find the right mix of robotic abilities and human interaction. Systems like Apple’s Siri and Amazon’s Alexa have given our devices a vocal personality but left a visual personality out of the equation. But humans are visual creatures, and in order to connect with a
Jibo Bests Amazon's Alexa with Emotive Body Language Read More »
A year ago, Amazon opened up Alexa to developers, allowing them to integrate the tech into their own platforms. Because of this, the amount of skills offered on the Echo has shot up tremendously, with more being added every day. To help navigate through all of these skills, Amazon has redesigned the Skills layout inside of
Alexa Skills Kit Hits First Birthday, Features Added for Skill Discovery Read More »
Amazon’s Echo may allow you to order from the retailer’s virtual shelves and play its audiobooks, but it’s third-party features that make Alexa smartest and they’re getting a makeover today. A year after Amazon threw open the Alexa Skills Kit and Alexa Voice Service for others to tap into, there are now 1,400 extra abilities
Amazon Alexa skills just got a whole lot smarter Read More »
Who knew from the outset that Amazon’s Echo smart speaker and its underlying Alexa voice assistant would become this popular and have such a huge backing from the developer community? But as Amazon’s Alexa Skill Kit, Alexa Voice Service and Alexa Fund turn a year old, we’re seeing even more greatness added to the platform.
Enabling Any Of Alexa's 1400 Skills Is Now Just A Voice Command Away Read More »
If you’re a user of Amazon’s Alexa voice assistant, you’ve probably had to activate a Skill before. It had to be done through the Alexa app, and unless you knew what you were searching for, it meant sifting through over 1,400 Skills. From now on, all you’ll have to do to activate a new Skill
You can now voice-activate Skills with Amazon's Alexa Read More »
It’s easier than ever to make Amazon’s smart assistant, Alexa, even more brilliant. You can simply tell Alexa what Skills you want to enable with your voice; no more fumbling with and searching through the Alexa app. Now, just by saying “Alexa, enable Lyft,” you can add the ability to order a ride with your
Amazon's Alexa Gets Voice-Enabled Skills Read More »
It will now be easier to add “Skills” – new functionality by way of voice-activated apps to Amazon’s smart speaker Echo, and its other Alexa-powered devices, Amazon announced this morning. The company has finally given its Skills “app store” a makeover, and is introducing a means of adding new Skills by voice, too. Amazon’s Echo and
Amazon gives the Alexa 'app store' a makeover, now lets you add new Skills by voice Read More »
Follow your Fitbit progress, order an Uber, and integrate with IFTTT through the Wink Relay smart home gadget. Wink Relay, the smart home hub that acts as a light switch replacement, is getting a few updates today. Now you can follow your Uber through the Wink Relay’s touch-screen interface. If you have more than one
Wink Relay Update Integrates Fitbit, Uber, and IFTTT Read More »