Industry Insights: The Challenges Behind New User Interfaces


The future of computing will be bifurcated. On one hand, there will be entirely new models for computing such as voice, autonomous agents, and bots, with no traditional user interfaces. On the extreme opposite hand, there will be new user interfaces augmented with our ‘real’ worlds, such as the innovation done by Microsoft holographic computing technologies, along with virtual reality platforms coming to market from Google and Facebook. Bringing these trends to fruition, though, will require some key enabling technological limitations to be overcome.


It’s been slowly happening for a while now: Voice recognition will change one of the key interfaces with today’s computing and applications. Apple’s Siri, Google Now, Microsoft Cortana, and the super-hot Amazon Echo, along with their smart agents, are the practical embodiments of a growing trend toward the application of machine learning to voice and data. Andrew Ng, chief scientists at Baidu, says that 99 percent accuracy is the key milestone for speech recognition. Companies like Apple, Google, and Baidu are already above 95 percent and improving. Ng estimates that 50 percent of web searches will be voice-powered by 2019.


The next natural step for this accurate voice recognition technology is the incorporation of a learning bot that learns all about your life and assists with your tasks, via voice recognition, of course.

These new technologies will require voice recognition access, data access, and interoperability with connected assets. These agents will continually learn, access new data sources, and provide you as a user with a significant amount of value. But these great innovations also come with many (sometimes steep) costs. They will generate ever increasing numbers of API calls, requiring vast amounts of infrastructure, and require new levels of scale and management.

Voice represents the new computing interface model — one that many point to as the interaction model of the future. And we are just a few percentage points away from achieving the technical prowess to make it ready for prime time. In Mary Meeker’s recently posted internet trends for 2016, she calls out an observation.


The performance of these interfaces is a key to adoption, but often the voice recognition system is hosted by a third-party on another network. Voice-driven applications must send data to one of these providers, get a response, and process it. Delivering results in under 10 seconds to the user? That’s quite a high service level, considering most transactions lack visibility from end-to-end. Transaction tracing capability and tying the user request through the dependent systems and APIs will be critical to meet this user response time requirement.

Another example is the wild success of Amazon’s Alexa voice services. Their first device, the Echo, is #2 in electronics in Amazon’s store today (June 2016) even after 20 months. In this short amount of time, there have been over 1000 integrations, known as “Skills.” Some of the most impressive Skills are the replacement of existing interfaces. There are useful apps from reference lookups, news and stocks, home automation, travel, ordering goods and services, and of course, personal and social data.

Among the most popular Skills are Capital One’s offerings. Capital One has a dedicated mini-site focused on this functionality. Capital One is one of an elite cadre of ‘traditional’ companies that recognize and embrace the imperative to innovate and leverage new technologies to the benefit of their customers. They’re paving the way with their efforts, example,  and important contributions to open source technologies. At the same time, though, rolling out new interaction schemes also brings challenges when integrating existing backend systems to new API driven-functionality such as those required by Alexa. Troubleshooting and ensuring a high-quality user experience needs a proper end-to-end view across multiple systems and technologies. That 10-second threshold is ambitious given the complexity of the systems involved., But as we’ve seen with the traditional web, as consumers adopt and grow comfortable with new technologies, the bar quickly goes higher — never in the opposite direction.

The post Industry Insights: The Challenges Behind New User Interfaces appeared first on Application Performance Monitoring Blog | AppDynamics.

Read the original blog entry…

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there’s little room for mistakes and no room for confusion. Everyone has to understand what’s happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

Latest Stories

By Elizabeth White

Creating replica copies to tolerate a certain number of failures is easy, but very expensive at cloud-scale. Conventional RAID has lower overhead, but it is limited in the number of failures it can tolerate. And the management is like herding cats (overseeing capacity, rebuilds, migrations, and degraded performance). Download Slide Deck: ▸ Here In his general session at 18th Cloud Expo, Scott Cleland, Senior Director of Product Marketing for the HGST Cloud Infrastructure Business Unit, discusse…

Jun. 21, 2016 07:30 PM EDT  Reads: 375

By Liz McMillan

Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.

Jun. 21, 2016 07:00 PM EDT  Reads: 836

By Liz McMillan

Redis is not only the fastest database, but it has become the most popular among the new wave of applications running in containers. Redis speeds up just about every data interaction between your users or operational systems. In his session at 18th Cloud Expo, Dave Nielsen, Developer Relations at Redis Labs, shared the functions and data structures used to solve everyday use cases that are driving Redis’ popularity.

Jun. 21, 2016 06:15 PM EDT  Reads: 1,180

By Pat Romanski

It’s easy to assume that your app will run on a fast and reliable network. The reality for your app’s users, though, is often a slow, unreliable network with spotty coverage. What happens when the network doesn’t work, or when the device is in airplane mode? You get unhappy, frustrated users. An offline-first app is an app that works, without error, when there is no network connection. In his session at 18th Cloud Expo, Bradley Holt, a Developer Advocate with IBM Cloud Data Services, discussed…

Jun. 21, 2016 06:15 PM EDT  Reads: 358

By Pat Romanski

DevOps at Cloud Expo – being held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA – announces that its Call for Papers is open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world’s largest enterprises – and delivering real results. Am…

Jun. 21, 2016 05:00 PM EDT  Reads: 698

By Liz McMillan

SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec…

Jun. 21, 2016 04:30 PM EDT  Reads: 1,136

By Elizabeth White

industrial company for a multi-year contract initially valued at over $4.0 million. In addition to DataV software, Bsquare will also provide comprehensive systems integration, support and maintenance services. DataV leverages advanced data analytics, predictive reasoning, data-driven diagnostics, and automated orchestration of remediation actions in order to improve asset uptime while reducing service and warranty costs.

Jun. 21, 2016 04:15 PM EDT  Reads: 1,213

By Elizabeth White

More and more companies are looking to microservices as an architectural pattern for breaking apart applications into more manageable pieces so that agile teams can deliver new features quicker and more effectively. What this pattern has done more than anything to date is spark organizational transformations, setting the foundation for future application development. In practice, however, there are a number of considerations to make that go beyond simply “build, ship, and run,” which changes ho…

Jun. 21, 2016 03:45 PM EDT  Reads: 415

By Liz McMillan

SYS-CON Events announced today that Commvault, a global leader in enterprise data protection and information management, has been named “Bronze Sponsor” of SYS-CON’s 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Commvault is a leading provider of data protection and information management solutions, helping companies worldwide activate their data to drive more value and business insight and to transform moder…

Jun. 21, 2016 03:30 PM EDT  Reads: 1,015

By Liz McMillan

In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett…

Jun. 21, 2016 03:15 PM EDT  Reads: 331

By Liz McMillan

“SpeedyCloud’s specialty lies in providing cloud services – we provide IaaS for Internet and enterprises companies,” explained Hao Yu, CEO and co-founder of SpeedyCloud, in this interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.

Jun. 21, 2016 03:15 PM EDT  Reads: 433

By Liz McMillan

“A lot of times people will come to us and have a very diverse set of requirements or very customized need and we’ll help them to implement it in a fashion that you can’t just buy off of the shelf,” explained Nick Rose, CTO of Enzu, in this interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.

Jun. 21, 2016 03:00 PM EDT  Reads: 620

By Elizabeth White

The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni…

Jun. 21, 2016 02:30 PM EDT  Reads: 951

By Liz McMillan

A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we’ll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh…

Jun. 21, 2016 02:30 PM EDT  Reads: 352

By Elizabeth White

Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 19th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices – comp…

Jun. 21, 2016 02:15 PM EDT  Reads: 898