Natural language processing is going to be critical to the future of IoT interface dynamics, and now, Nuance Communications and Greenwave Systems have announced a team-up that will move that needle, thanks to adding Nuance Mix voice and AI-powered natural language understanding (NLU) technologies as part of its award-winning AXON Platform® for managed
Working together, Nuance and Greenwave will seek to give networking and communications service providers the ability to create new conversational Internet of Things (IoT) services, devices and experiences connected to disparate technologies and systems in enterprises, industrial settings and in the smart home.
Greenwave’s AXON Platform powers millions of advanced networks; used by leading telecom, cable and utilities service providers to power their managed services for audio, video, broadband and energy management systems. Integrating Nuance’s AI-powered NLU and voice capabilities with AXON gives them connectivity between IoT devices and services that not only lets things and services talk to each other, but also lets people converse with their apps, services and devices.
“Voice control and activation is the most natural and intuitive interface,” said Christos Lagomichos, COO, Greenwave Systems. “With several products, services and standards making their way into the home, we found that adding the multi-language capability from Nuance to be the solution that helps us meet the demand from our global operators providing IoT to their consumers. The same is true of industrial use cases and complicated enterprise IoT applications: voice-based interfaces ease that engagement. Together with Nuance, we’re empowering service providers with the ability to deliver unique yet powerful IoT experiences that are intelligent, conversational and work hand-in-hand to deliver on the promise of ubiquitous connectivity.”
Nuance Mix combines Nuance’s voice recognition, text-to-speech, wake-up word, voice biometrics, signal enhancement and AI-powered NLU into a single platform that is customizable and scalable for the world’s leading service providers.
“Service providers have a clear opportunity to lead the smart home market with a number of offerings and services already central to today’s connected home,” said Dan Faulkner, SVP, communications service providers, Nuance Mobile. “What’s long been missing is a flexible and scalable platform that isn’t closed or proprietary, and makes it possible for a variety of smart home systems to talk to each other. Our collaboration with Greenwave changes all of that – giving service providers their opportunity to create and deliver unique home automation and IoT offerings that are conversational and customizable.”
Edited by Maurice Nagle