News

Five technologies that will transform customer service in five years: Forrester

Apple’s Siri New technologies are creating compelling experiences that have the potential to build loyalty- and revenue-generating opportunities into customer service but, businesses need to start preparing now, according to a new report from Forrester. The report, Plan Now For Customer Service in 2021, looks at technologies such augmented reality, two-video and messaging applications that …

Five technologies that will transform customer service in five years: Forrester Read More »

Robert 'Botfather' Hoffer will explain the amazing success, and failure, of SmarterChild bot (at …

We’re delighted that Robert Hoffer, the mastermind behind the world’s most popular bot experiment so far, will join as a speaker at MobileBeat 2016, our event that starts tomorrow in SF. It’s the first significant event about A.I. and conversational user interfaces. The bot he created, SmarterChild, had 30 million users in its IM buddy list …

Robert 'Botfather' Hoffer will explain the amazing success, and failure, of SmarterChild bot (at … Read More »

iDevices HomeKit accessories add Amazon Alexa voice control

 The Siri-friendly iDevices stable of smart home gadgets has now been enhanced with Amazon Alexa compatibility, giving users more flexibility in voice control options. Homekit- and now Alexa-compatible devices from iDevices includes a thermostat, an outdoor power switch and socket, an indoor connected plug, and a light bulb adapter for existing lamps. Initial configuration for …

iDevices HomeKit accessories add Amazon Alexa voice control Read More »

Comedy Central Announces 'The Daily Show's Convention Coverage Lineup

Back in April, Comedy Central announced that The Daily Show with Trevor Noah will tape special episodes during both the Republican and Democratic conventions, and today the network revealed the full plans for both weeks. In addition to taping episodes in both Cleveland (The Daily Show with Trevor Noah Presents The 2016 Republican National Convention: …

Comedy Central Announces 'The Daily Show's Convention Coverage Lineup Read More »

Scroll to Top