HARMAN and IBM Watson Internet of Things Introduce Cognitive Rooms that Bring Connected …

ARMONK, N.Y. and NORTHRIDGE, Calif., April 19, 2017 /PRNewswire/ — HARMAN Professional Solutions and IBM (NYSE: IBM) Watson Internet of Things (IoT) as we speak unveiled Voice-Enabled Cognitive Rooms. Using IBM’s Watson synthetic intelligence (AI) expertise and HARMAN AKG microphones, JBL audio system and AMX AV management and switching methods, the businesses deliver extremely related experiences to medical services, company workplaces, accommodations, cruise ships and different hospitality environments.

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In addition to the present in-market options, HARMAN is a component of IBM’s cognitive collaboratories primarily based in its $200 million Watson IoT international headquarters in Munich. In this facility as we speak, HARMAN is demonstrating the capabilities of its in-room cognitive concierge in a convention room setting. At the identical time the HARMAN group can be working with IBM designers, researchers and others to place IoT into the palms of enterprise prospects.

Today IBM’s cognitive applied sciences are embedded into HARMAN soundbars and alarm clocks with different type elements being developed, that customers can work together with utilizing pure language. Now shoppers can merely ask questions or difficulty instructions with their voice when in a room. These requests are then despatched to the Watson cloud and Watson IoT providers, which work with HARMAN’S expertise to permit individuals to simply management their in-room subsystems with out having to bodily carry out any guide duties and making an attempt to determine the brand new methods out. For instance, now when an worker enters a convention room they’ll begin a video convention, launch a presentation and extra utilizing their voice. In the longer term, these duties shall be executed routinely primarily based on what the system has discovered concerning the worker primarily based on earlier conferences. The system will get smarter concerning the particular person and their preferences over time. 

These capabilities, that are on show at IBM’s Munich workplace, are being utilized by prospects as we speak in together with Thomas Jefferson University Hospital the place sufferers can work together with in-room audio system that are related to the IBM Watson IoT Platform. As a outcome, they’ll improve their hospital expertise by working lights and window blinds with none guide help whereas asking questions concerning the hospital services or requesting background info on their doctor all through pure language.

“We’re solving a very distinct problem in hotel, hospital and conference rooms, where people experience unfamiliar environments yet need to perform very simple tasks, such as changing room temperature, adjusting the lighting, opening the blinds, initiating conference calls or launching a presentation,” stated Kevin Morrison, Senior Vice President of Enterprise Solutions for HARMAN Professional Solutions. “Voice-Enabled Cognitive Rooms by HARMAN make for a natural and intuitive experience, especially for weary travelers or patients with special needs.”

These voice-enabled cognitive rooms additionally operate as an in-room concierge that can reply common questions or site-specific questions developed by the ability and that includes customized solutions created by workers. For instance, a resort visitor might ask “What time is checkout? “or “Where is the gym?” whereas a hospital affected person might ask “What are the hospital’s visiting hours?” or “Can you tell me more about my doctor?” Leveraging HARMAN’s experience in API integration, customers may even make use of Watson for service requests, together with amenity replenishments, restaurant reservations, late checkout, room service, shuttle service and extra.

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