Author name: Trey Pascador

January 14, 2017 —Between your laptop, smartphone, smart TV, and perhaps a virtual assistant, how many microphones are in your home? The number of households with a hands-free assistant is growing by millions each year, but their convenience may come at a price. With law enforcement already using smart-device collected data as evidence, digital privacy rights

Source: Fonolo Since customer expectations are changing just as rapidly as the advances in technology, enhancing the customer experience is an ongoing goal for most companies. Dimension Data found that over 82% of companies recognize the customer experience as a competitive differentiator, and 77.5% recognize it as the most important strategic performance measure. To stay

This year marked the 50th anniversary of the Consumer Electronics Show (CES), and once again some of the largest and most innovative names in electronics brought their newest offerings to the showroom floor in Las Vegas. Held from January 5 to 8, CES 2017 had something for everyone, from A/V geeks to gadget hounds to

Voice assistants are clearly here to stay. In the years since Siri first landed on the iPhone, we’ve all gotten used to the idea of asking a piece of artificial intelligence for help. We love talking to Siri, asking questions of Google Assistant, and conversing with Cortana. More and more of us talk to Alexa on members of

Amazon Echo Lifestyle. Courtesy Amazon Press Room. On Sunday, January 8th, the most recent Consumer Electronics Show in Las Vegas wrapped up after many of the world’s largest developers of consumer gadgetry exhibited their latest offerings which are either already on the market or are set to hit stores in the coming months. 2014’s CES